Programs & Services

Case Management

The Senior Center Case Worker works with seniors and their families and advocates for seniors in the community by directing individuals to appropriate services and working with outside agencies. The Case Worker provides emotional support to seniors and their families through home visits and phone contact, and helps with emergency assistance requests, completion of applications for MassHealth, affordable housing, fuel assistance and food stamps (SNAP), and provides counseling and referral.  

Information & Referral

Call the Senior Center at (617) 972-6490 to find out about services and resources available for seniors. The Watertown Senior News is published monthly, and contains information about lectures, trips, movies, and a daily calendar of activities at the Senior Center. The newsletter is free and available at the Town Hall, Senior Center, and Library all month, and is distributed to banks, post offices, the malls, places of worship and senior housing sites at the beginning of each month. The Watertown Council on Aging/Senior Center provides a directory of local senior resources. Hard copies of the Directory of Senior Services are available at the Senior Center and can also be obtained by calling (617) 972-6490.

Medicare Health Insurance Counseling (SHINE)

A SHINE Counselor (Serving the Health Information Needs of Everyone) is available at the Senior Center Wednesday mornings by appointment. SHINE is a service that provides free counseling about Medicare and prescription drug coverage. 

Property Tax Work-Off

The Town of Watertown funds this program yearly for up to 10 seniors to work as many as 125 hours for a Town Department for a $1,500 property tax deduction (2019). The individuals must meet specific requirements. Call the Senior Center at (617) 972-6490 for details or click here 2019-2020 Property Tax Work-Off Application.

Watertown Senior Shuttle - Shopping Bus

The Watertown Senior Shuttle provides transportation for shopping to Watertown seniors 60 years of age and older. The bus makes trips over specified routes throughout Watertown. The bus travels to the Stop & Shop on Watertown Street on Tuesdays and to the Super Stop & Shop on Pleasant Street on Fridays, and on Wednesdays to the Watertown (Target) and Arsenal Malls in the morning and to Stop & Shop in the afternoon. There is a suggested donation of $1.00 round trip. Supported in part by a grant from the Marshall Home Fund, taxi rides to local medical appointments can be arranged by calling the Senior Center at (617) 972-6490.

Income Tax Preparation

Volunteers, trained and certified by the I.R.S., prepare tax returns at the Senior Center, by appointment, mid-February through April 15. AARP sponsors this program for seniors and disabled adults.

Senior Parking Permits

For Watertown residents 65 and older, parking permits are available for up to two-hours of free parking at meters in municipal lots. Permits are $3 for two years, and $2 for one year. Visit the Senior Center with your driver’s license and car registration to purchase one.

Watertown Food Pantry

The Council on Aging administers the Watertown Food Pantry, which provides food assistance to any Watertown resident in need. The Pantry is located at:

Belmont-Watertown United Methodist Church
80 Mt. Auburn St. (rear)
Watertown, MA 02472

HOURS as of 3/24/2020 due to COVID-19: Tuesdays, 10:00 am - 2:00 PM

Bring identification including proof of address (driver’s license, rent or utility receipt.) A five-day supply of food is available each month, as well as information about other food pantries in the area. For more information or to make a donation, call the Senior Center at (617) 972-6490.