Programs & Services

Case Management

The Senior Center Case Worker is a licensed social worker who advocates for frail elders in the community by directing individuals to appropriate services and working with outside agencies. The Case Worker provides emotional support to elders and their families through home visits and phone contact, and helps with emergency assistance requests, completion of applications for MassHealth, fuel assistance and food stamps, and provides counseling and referral. The Case Worker is fluent in Russian and Armenian.

Information & Referral

Call the Senior Center at (617) 972-6490 to find out about services available for seniors. Watertown Senior News is published monthly, and contains information about lectures, trips, movies, and a daily calendar of activities at the Senior Center. The newsletter is free and available at the Town Hall, Senior Center, and Library all month, and is distributed to banks, post offices, the malls, places of worship and senior housing sites at the beginning of each month.

Health Insurance Counseling

A SHINE Counselor (Serving the Health Information Needs of Everyone)is available at the Senior Center Wednesday mornings by appointment. SHINE is a State-funded service that provides free counseling about Medicare, health insurance and prescription drug coverage.

Property Tax Work-Off

The Town of Watertown funds this program yearly for up to 10 seniors to work as many as 136 hours for a Town Department for a $1,500 property tax deduction (2018). The individuals must meet specific requirements. Call the Senior Center at (617) 972-6490 for details or click here 2018 Property Tax Work-Off Application.

Watertown Senior Shuttle - Shopping Bus

The Watertown Senior Shuttle provides transportation for shopping to Watertown seniors 60 years of age and older. The bus makes trips over specified routes throughout Watertown. The bus travels to the Stop & Shop on Watertown Street on Tuesdays and to the Super Stop & Shop on Pleasant Street on Fridays, and on Wednesdays to the Watertown (Target) and Arsenal Malls. There is a suggested donation of $1.00 round trip. Taxi rides to local medical appointments can be arranged by calling the Council on Aging.

Income Tax Preparation

Volunteers, trained and certified by the I.R.S., prepare tax returns at the Senior Center, by appointment, mid-February through April 15. AARP sponsors this program for seniors and disabled adults.

Senior Parking Permits

For Watertown residents 65 and older, parking permits are available for up to two-hours of free parking at meters in municipal lots. Permits are $3 for two years, and $2 for one year. Visit the Senior Center with your driver's license and car registration to purchase one.

Watertown Food Pantry

The Council on Aging administers the Watertown Food Pantry, which provides food assistance to any Watertown resident in need. The Pantry is located at:

Belmont-Watertown United Methodist Church
80 Mt. Auburn St. (rear)
Watertown, MA 02472
Tuesdays, 10:00 am - 11:30 am
Thursdays, 4:00 pm - 6:00 pm

Bring identification including proof of address (driver's license, rent or utility receipt.) A five-day supply of food is available each month, as well as information about other food pantries in the area. For more information or to make a donation, call the Council on Aging at (617) 972-6490.